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COOKIE POLICY
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1. About Cookies
We use cookies on our websites to store information in your computer or mobile device to improve your online experience. Cookies are small text files which let you navigate between pages efficiently, remember your preferences, help us understand how this website is performing and generally improve your browsing experience. Cookies can also help to ensure the advertising you see online is more relevant to you.
2. Cookies we use
For information on how we process, store and otherwise use information collected about you and your rights in relation to that information please see our privacy policy.
Full list of cookies
Essential cookies
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Some cookies are vital for the operation of our websites. Without them you would not be able to move through the website and use some of its features. Essential cookies enable information you provide and decisions you take regarding your rental to be remembered from page to page in the booking process. Because these cookies are essential, we do not enable you to choose to disable them on our website.
| Entity placing cookie/ data controller | Cookie name | Description | Duration |
|---|---|---|---|
| Hertz | JSESSIONID | General purpose platform session cookie, used by sites written in JSP. Used to maintain an anonymous user session by the server. | End of Session |
| Hertz | systemKey | This cookie stores an identifier that identifies the Hertz website you are on. | End of Session |
| Hertz | DC-Cookie | Used to route you to the correct server during your whole visit. | End of Session |
| Hertz | SecuredSession | **description** | End of Session |
| Hertz | NSEdge-Cookie | **description** | End of Session |
| Hertz | SERVERID | **description** | End of Session |
| Hertz | CAKEPHP | Session cookie. Open source web development tool kit. | 1 day |
| Hertz | AKA_Lang AKA_POS AKA_Dialect | Used for Imperva (web application firewall), to route you to the most appropriate server based on your geographical location. | End of Session |
| Hertz | incap_ses_* | These cookies are set by Incapsula to filter out malicious requests. The information generated cannot identify you as an individual. | End of Session |
| Hertz | visid_incap_* | **description**Incapsula DDoS Protection and Web Application Firewall: The cookie on which sessions are related to a specific visitor (visitor representing a specific computer) In order to identify computers which have already visited Incapsula. | 1 year |
| Hertz | nlbi_* | Incapsula DDoS Protection and Web Application Firewall: Load balancing cookie. To ensure requests by a client are sent to the same origin server. | Session |
| Hertz | dGroup | remebers what device the site is being accessed from (PC, tablet, phone) to display the appropriate content. | **duration** |
| Hertz | **name** | **description** | **duration** |
| Hertz | **name** | **description** | **duration** |
| Hertz | **name** | **description** | **duration** |
Functionality Cookies
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We use functionality cookies to allow us to remember preferences you have requested in previous visits including and changes you have made to customise the site to your liking. We also use functionality cookies to provide you with enhanced services such as allowing you to watch a video online. The information these cookies collect is anonymised and used in relation to that website only.
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| Entity placing cookie/ data controller | Cookie name | Description | Duration |
|---|---|---|---|
| Hertz | **name** | **description** | **duration** |
Performance Cookies
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We use performance cookies to monitor website performance and to analyse how our visitors use our websites. This allows us to provide a high-quality experience by quickly identifying and fixing any issues that arise and customising our offering. All information collected is aggregated and therefore anonymous and is only used to improve how our website works.
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__utma, __utmb, __utmc and __utmz are used by this website to collect information about how visitors use this website. We use the information to report on the use of the website and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come from and the pages they visited.
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Checks if you accept cookies.
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these cookies are set by this website in conjunction with Maxymiser.
mmid, mmcore.pd, mm_prsnl, mmcore.srv are all used to be able to serve different users different content on this website. This enables us to test different versions of the website before committing to a change, to display the website best suited to the users.
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| Entity placing cookie/ data controller | Cookie name | Description | Duration |
|---|---|---|---|
| Hertz | **name** | **description** | **duration** |
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__utma, __utmb, __utmc and __utmz are used by this website to collect information about how visitors use this website. We use the information to report on the use of the website and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come from and the pages they visited.
mmcore.tst
Checks if you accept cookies.
mmid
mmcore.pd
mm_prsnl
mmcore.srv
mmcore.pd
mm_prsnl
mmcore.srv
these cookies are set by this website in conjunction with Maxymiser.
mmid, mmcore.pd, mm_prsnl, mmcore.srv are all used to be able to serve different users different content on this website. This enables us to test different versions of the website before committing to a change, to display the website best suited to the users.
Advertising Cookies
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We and our advertisers use cookies to serve you with advertisements that we believe are relevant to you and your interests. They are used to limit the number of times you see an advertisement as well as to measure the effectiveness of the advertising campaign. We may also use cookies placed by advertising agencies which may record that you have visited this website and share that information with other advertising organisations to enable targeted advertising to be sent to your computer.
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| Entity placing cookie/ data controller | Cookie name | Description | Duration |
|---|---|---|---|
| Hertz | **name** | **description** | **duration** |
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3. How to change your settings
You may change the cookie settings above or at any time using the Manage Cookies link at the bottom left of the webpage. For third party cookies, you can also do this via the links to third party cookie policies provided in the cookie lists above.
Most browsers also allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
You can also turn off ads personalization from various ad networks here: Visit AdChoices
Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
ContentSquare is a solution which aggregates usage and frequency data to improve user experience. Statistics created are anonymous. To be excluded from this monitoring, please click here.
4. Contact us
We are The Hertz Corporation, its rental businesses and subsidiaries operating under the Hertz, Hertz 24/7, Dollar, Thrifty and Firefly brands (together “we”, “us”, and “our”). This policy does not cover our licensees or affiliates or other third parties through whom you may interact with us.
Should you have a concern or complaint about our handling of cookies, you may contact us directly via the methods described below. We will work to respond and resolve your complaints in an expeditious manner.
Please contact us by emailing eucustomers@hertz.com or writing to the address below if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.
UK Customers:
Data Protection Officer
Hertz Europe Limited
11 Vine Street
Uxbridge, Middlesex,
UB8 1QE, UK
EU/EEA Customers:
The Data Protection Office
Hertz Europe Service Centre Ltd
Swords Business Park
Co. Dublin, Ireland
5. Changes
We reserve the right to change this policy at any time for any reason by posting revisions on this webpage or on applicable apps or other sites. Such changes will be effective upon posting, but will not apply retroactively. Whenever we make a material change, we will note the date of such update in the introductory page above, and post a note on the home page of our applicable websites.
